Industries: home care and social services

Lone worker safety for home care and community workers

Home care, outreach and social service workers walk into homes and situations they cannot fully plan for. OnGuard Lone Worker gives them a discreet way to call for help and makes sure someone notices when a visit runs long.

Risks we cover

Risk on the jobOnGuard feature
Aggression or threats during a visitDiscreet panic alert with live location
Visit runs long with no wordTimed check-ins for each visit with automatic escalation
Driving between clients alone, often at nightCrash detection and live location
Fall or medical event in a client's homeAutomatic fall and idle detection
Worry about being tracked off shiftGeofences and schedules limit tracking to working hours

Privacy built in

Staff and unions often ask whether a safety app means constant tracking. OnGuard tracks only during shifts or inside work zones, and you decide who sees location data. Share our rollout guide with your union before you start.

Simple to set up, easy to use

Push the app to company phones through your MDM, set your geofences and escalation contacts, and your team is protected the same day. Workers carry the phone they already have. No hardware to buy. Start with a free 30-day team pilot.

See the features

Frequently asked questions

Does OnGuard work for agencies with casual or part-time staff?

Yes. Add and remove users as your roster changes.

Who responds to a home care alert?

Your coordinators first, with optional 24/7 monitoring for evenings and weekends.

Pilot OnGuard with your team

Run OnGuard free for 30 days with 15 or more of your workers on real shifts, including our Call Centre where available.

Apply for a free team pilotRequest a demo

Fewer than 15 lone workers? Talk to our team. Questions? Call 1-855-289-5892.