Rollout guide

How to roll out a lone worker app with union support

A lone worker app protects people only when people use it. The fastest way to lose adoption is to let staff believe it is a tracking tool. This guide shows how safety leaders and labour representatives roll out OnGuard Lone Worker with high adoption, low admin effort and clear privacy limits.

1. Plan with the right people in the room

  • Put the head of EH&S, or a named rollout team, in charge.
  • Map each role to the features its risk calls for: panic alerts, scheduled or geofence check-ins, fall detection, idle detection, indoor beacons.
  • Pilot with a cross-section of roles and departments before the wider rollout.

2. Bring the union in early

  • Meet labour leadership before launch, not after.
  • Show a hands-on demo and share written answers on what data is collected, where it is stored and who can see it.
  • Agree the privacy limits in writing and include them in the working alone procedure.

3. Limit tracking to work

  • Use geofences so monitoring starts when a worker arrives at a site and stops when they leave.
  • Use shift schedules so the app is quiet off shift.
  • Decide whether workers can change their own settings or whether supervisors set them centrally.

4. Remove the admin burden

  • Push the app to managed phones through MDM.
  • Let geofences and schedules switch monitoring on and off, so nobody has to remember.
  • Spot-check check-ins, alerts and geofence triggers against who is actually working alone, to find coverage gaps early.

5. Start simple, then expand

  1. Launch panic alerts and geofence check-ins first.
  2. Review adoption and how alerts were handled.
  3. Add fall detection where height work, trip hazards or health risks are common.
  4. Add idle detection where loss of consciousness is a critical risk.
  5. Pilot each new feature with one group before switching it on for everyone.

Simple to set up, easy to use

OnGuard keeps the rollout light: no hardware to issue, no manual start and stop, and settings managed from one dashboard.

Get the full white paper

Our white paper, A Strategic Framework for High-Adoption, Low-Overhead Deployment of a Feature-Rich Lone Worker System, covers this plan in depth for EH&S teams and labour representatives.

Request the white paper

See the features

Frequently asked questions

Does OnGuard track workers off shift?

No, when geofences and schedules are set. Monitoring runs only inside work zones or working hours.

Who can see a worker's location?

Only the people you assign, such as escalation contacts and safety admins.

Can we share materials with our union before rollout?

Yes. Request the white paper and a demo for your labour representatives. Our team will follow up with the materials.

Pilot OnGuard with your team

Run OnGuard free for 30 days with 15 or more of your workers on real shifts, including our Call Centre where available.

Apply for a free team pilotRequest a demo

Fewer than 15 lone workers? Talk to our team. Questions? Call 1-855-289-5892.