In the mobile workspace, text messaging should be the least urgent method to transmit information. It’s too distracting and takes too much time to answer often requiring to take off Personal Protective Equipment (PPE). However, messaging can still be an important component to communicate with a worker for non-urgent messages as long as the worker knows that this alert for a text message means he or she doesn’t have to answer immediately.

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WorkSafe Alberta
WorkSafe BC

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