Watch List

The Watch list will open by default in the Active View panel after you login to the web app.  When a user enters a predetermined Life Check Zone or manually initiates Life Check Mode from the App, they will immediately show up in the Watch List.

Emergency Alert List 

All Emergency Alerts coming to the system from users, including Panic Alerts, Alerts from expired Life Check Intervals, Fall or Idle Detection Alerts or Gas Detection Alerts, will be shown here in real time.

Users & Groups 

The Users & Groups tab is where all groups & individual users are accessed and administered. It is primarily used to add or delete users and manage user settings.

Locations

The Locations tab lists predefined locations of interest or importance and allows quick navigation to these mapped areas.  These locations can be quickly added from the Command Portal or the App.

Messages

The Messages tab allows to send messages to users and shows previously sent messages to and from users.

Device is offline

Device has been shutdown or is otherwise not connected with the system.

Normal Check-in

A check-in that has occurred using GPS, whether scheduled or not.

Check-in Expired

The last check-in is older than the current interval + grace period for this user. This icon state will also show in the Alerts tab if the user is currently not being monitored

Work Alone is OFF

Work Alone mode is turned off. Mobile user or Command Portal user has turned off work alone for this user.

Life Check Mode

User is in Life Check mode. On-screen yellow icon has been tapped and confirmed.

Panic State

User is in Panic State. On-screen red icon has been tapped and confirmed.

Fall Detected State

Man-Down has been detected at the device.

Idle Detected State

No motion has been detected for the current interval.

Danger State

User entered a Danger Zone

Explosive Gas State

When paired with a gas detector, an explosive atmosphere has been detected.

Poison Gas State

When paired with a gas detector, a poisonous atmosphere has been detected.

IDLH Atmosphere State

When paired with a gas detector, a IDLH atmosphere has been detected.

The user profile can be set by either the Command Portal or on the handheld device itself. The settings are updated in real time for either.

Basic user details are entered which include the First and Last Name that will be displayed on the identification avatar on the Command Portal as well as the handheld device.

The personal photo that is associated with the device can only be added on the handheld device.

The phone number is the actual phone number of the handheld device.

The email is the email that is used for registration and sign-in to the OnGuard client.

The additional personal information is the same as would be entered by the user on the handheld device.

Any missing information that will affect the system operation will be highlighted in this section.

If a system name change is required, it can be done through this dialogue by simply changing the First and Last Name and clicking “Save Details”

The User Settings can be entered in either the Command Portal or on the handheld device.

Each setting can be locked individually, by clicking on the lock icon, or the entire group of settings can be locked.  Locking the settings denies user access on the handheld device. This action is especially useful when used to define global company settings.

“Work Alone monitoring” mode can be turned on or off as well as locked to prevent the user from being able to change any settings or turn off monitoring on their handheld device.  This is accomplished by clicking on the “Lock” icon.

Notification Options can be selected to provide notification of any group members who have initiated a panic.

All changes must be saved.

To turn off Sound for incoming notifications, click the ‘Sound’ button then click ‘Save’.

To change an individual user schedule open the user’s Work alone settings then click on “Check-In”.  This will open up a scheduler where the administrator will pick a check-in cycle (15 minutes, 30 minutes, 1 Hour, or 2 Hour), Check the ‘Use schedule’ checkbox, and then select an On time (when monitoring will start) and an Off time (when monitoring will stop).

Click ‘Save’ to sync the changes to the users device.

When users need to work longer than their regular schedule settings, they can be temporarily extended manually through the Command Portal by selecting the company/group/user and then selecting ‘Extend Check-in Time’. Adjust the “Off Time” to the new time required and then click ‘Save’. The schedule will be extended for this day only and will return to the normal schedule automatically the next day of the schedule

Location source can be set to GPS or Map based.

GPS timeout can be set from 5 seconds to 1 minute.

Fall Detection can be turned on or off on either the Command Portal or the handheld device.

The time can be set for confirmation delay, which provides a grace period before initiating the man down alarm.  This is useful to adjust if triggered accidentally.

The time can be set for the “Send Location” interval.

The phone number that will be automatically dialed on speakerphone when the Fall Detection Alert is activated.

Idle Detection can be turned on or off on the Command Portal and the settings can be adjusted on the handheld device.

It is recommended to use an idle interval of 60 seconds or more.  Sensitivity can be adjusted as needed, Low, Med, High.

Panic settings can be set on either the Command Portal or on the handheld device.

Confirmation timeout provides a grace period before initiating a panic alert.

The time can be set for the “Send Location” interval.

The phone number that will be automatically dialed on speakerphone when the “Panic” alert is activated.

Ensure all other boxes are checked.

Determines the actions in the event of a failed check in.

The Vibration Alert and the Alarm sound will alert the user that a scheduled check-in has not taken place.

Life Check settings determine the actions taken when a user enters the Life Check mode.  

The Check-in timeout will alert the user that he must manually check-in at the predetermined interval when in Life Check Mode.

The user will be alerted by a Vibration alert as well as an Alarm Sound when selected.

Always ensure that the settings are saved after each change has been made.

From the upper right corner of the map view, select the network operator from the list of available operators in the area.

At the Group level, click the menu button then the ‘Group Properties’ item

Select an available user from the ‘Add Emergency Contact’ drop down menu.

Click the + button.

NOTE: If you need to send Alert emails to someone who is not using the OnGuard mobile client software you will need to add them as an external user. See the ‘Adding Users’ section above in this document.

The contact should appear in the list immediately.

Click Save and Cancel to back out of the Group Properties.

To remove a user from the list click the trash can icon.

Click Save and Cancel to back out of the Group Properties.

Navigate to the group the user is in

Click the trash can icon

Check the checkbox beside the user to be removed.

If you want to move this user to another group click ‘REMOVE FROM GROUP’.

If you want to completely remove this user from the OnGuard system, click ‘DELETE’. 

When complete, click the trash can icon again.

1. First follow the process above in ‘Removing or Deleting Users’ choosing the ‘REMOVE FROM GROUP’ option.
2. Go the the group you want to have the user in then click the ‘Invite New User’ button.
3. Fill in the name, email and phone number of that user then click Submit
4. The user should show up when you go out then back into this group.

Fill in All company information and include a company logo if desired.

To create a new group within a company,  click on “Add Group”. Fill in Group Name and Group Manager if available

Column name

Descriptions

Value

email

Unique email for this user 

first name

User first name

last name

User last name

imei

Device IMEI 

–

phone 

Device phone number

–

address

–

city

–

provstate

–

country

–

postal

–

ptt username

Device PTT number

–

ptt username

ptt role

The type of PTT user 

user, worker or emergency

ptt channels

Semicolon separated list of channels to add this PTT user into

channel name 1:channel name 2:channel name 3

ptt contacts

Semicolon separated ptt usernames to create direct contacts with

Contact One:Contact Two:Contact 3

job title

Short job description, title, position or role

Ex.: Journeyman Pipefitter

slipstream

Whether or not to auto-enroll this user on first run after install

true or false

sms link

Send install link via SMS

true or false

sms linktype

The install type link

apk, playstore or itunes

Settings template

A user in your company to be used for settings

Email of the user whose settings will be used as the template

To Download the OnGuard Lone Worker application, go to the Google Play Store and search “OnGuard Lone Worker” then click on the OnGuard icon.

Next, tap “Install” and then accept the installation to your device.  Once installed, open the OnGuard application.

Enter your email address or phone number to lookup user information on the system.  Click “Next”

If an invitation has been sent, you will see a “Join Group” button with the name of your Lone Worker group above it.  Simply click “Join Group”.

Fill in your email address and create a password.  Confirm your password and click “Next”.  

If you choose to “Auto Set” your password, the system will automatically set a random password.  

This makes it easier to fill in the form, but you will have to request a password reset email if you delete the app or switch phones.

In the event that an invitation has not been sent, you will see a warning screen with instructions about requesting an invitation or re-registering your email address.

To personalize your application, you will be asked to add a selfie.  This will be used as your main avatar on the system.

Fill in the First and Last Name fields.  This is what will appear as your device name in the system.  You are able to use the name fields for any name you want to use. An example could be Security Desk or Machine Operator 1 etc.

Click “Next”

You will now be taken to the main user screen.  The first check-in should be done outdoors under a clear sky for best GPS accuracy.

Tap the Green “Checkmark” to perform the first system check-in.

Several Ruggedized smartphones have a dedicated “Red Key” that will trigger an immediate panic alert on the system. 

This valuable feature utilizes specialized hardware sensors and dedicated firmware within the handset to detect when the phone has experienced an impact.

To enable the Fall Detection feature from the Command Portal, go to the User, Settings > Work Alone Settings > Fall Detection and move the switch to ON. Click ‘Save’ to apply the changes.

To enable the Fall Detection feature from the Mobile Device, go to the Settings > Work Alone Settings > Fall Detection and ensure that the Fall Detection Feature is turned on.

When a Fall Detection Alert is detected, a countdown timer will pop-up on the screen allowing the user to ‘Send Now’ or ‘Cancel’. If neither “Send now” or “Cancel” are selected within the countdown timer limits, a Fall Detection Alert is initiated. 

The default countdown timer is set to 15 seconds.

Sensitivity can be adjusted for Fall Detection or Idle Detection. High sensitivity makes it more likely to trigger, Low sensitivity makes it less likely and helps prevent false alarms. Normally, the Fall Detection Alert will cancel itself if it detects you walking or flicking the phone (indicating you are ok), but on High sensitivity the alert will not cancel itself due to movement (increasing the chance of false alarms)

If the user taps a NFC tag their location will show on the map at the specific placement of the NFC, but with the extra details shown. Ie. 

Location: Pinewood Gardens – Basement Boiler Room

OnGuard beacons makes it easy to create a high accuracy indoor location system for buildings or underground structures where GPS will not work. Our Bluetooth beacons are placed at various locations in the building 15-30 meters apart, depending on walls. OnGuard estimates your position from the signals from multiple beacons.

Setting this up is simple:

• Add main location and then a child location for each beacon. 
• Position each child location on the map 
• Place each beacon on a wall or ceiling at each location
• In OnGuard, click the beacon and then ‘Assign’ to link the child location to that beacon
• Watch as the beacons track your location in the building

To add a location, tap the Locations icon at the bottom of the main UI.

Then tap the + icon

Use the map to center the crosshairs where the location should go. Click the magnifying glass to do a search if needed.

Locations can be enhanced with various technologies –

Select a Location Type from these choices:

Beacons: For an indoor positioning system

NFC Tags: To checkin to indoor locations

Geofence: Trigger on entry/exit

Mobile Geofence: Geofence that can follow a truck

POI: Generic location without enhancements

Click Next to fill in details for the new location.

Choose the owner of the location, whether it belongs to all groups or just this group (or even just this user) 

Enter a unique name for the new location. 

The address is filled in from the map location. Adjust or correct the address here.

Add any critical information message or a URL to appear in a notification whenever a user enters this area (optional)

Press Next. (or Previous to go back and adjust the map or geofence)

The Next screen can be used to add child locations to your main location, such as Beacons or extra geofences to combine with your main geofence. 

For a Geofence location you can ‘Add Child Geofence’

For a Beacon location, you can ‘Add Beacon’.

Indoor positioning systems based on deploying beacons may use large numbers of beacons organized by floors, tunnels etc.

For this reason you can ‘Add Section’ and then add beacons to the sections.

When you add items, it will ask you to use the map to set an exact position of the new child location. 

‘Add Section’ will also ask for a map location, and that will be a starting point for any child locations added to that section.

Set the child location on the map the same way as for the main location. Center the crosshair and click ‘Set location’

If the location type is a ‘Geofence’, it will add a circle to the main geofence circle, resulting in a composite geofence.

Click Set Location to continue setting up the child location

Give the child location a unique name

For beacons or NFCs give it a floor level 

(Geofences won’t ask for floor)

Change Map Location can be used to go back and adjust the map or geofence later.

For NFCs or beacons, select a floor. 

There will be an additional panel to set up the NFC or Beacon.

For the NFC type, an animation shows what to do.

Tap the new NFC when the animation is playing. Tapping the NFC connects this NFC to the new location and programs the NFC to do a check-in to this specific location whenever a user taps it later.

When the tap successfully writes the NFC, it shows a success screen.

For the Beacon type, there is a list of bluetooth beacons in range.

Make sure to place the real OnGuard beacon device in the room right where you marked on the map. Put the phone on top of the beacon so it has the strongest signal of any nearby beacons.

Click which beacon to assign to the new sub-location.  In almost all cases, click the top beacon in the list (marked as BEST).

It asks to Assign that beacon. This creates the link between the real OnGuard beacon device and the sub location.

The option to ‘Write config’ is rarely needed.  Just use ‘Assign’. If ‘Assign’ doesn’t appear, it could mean the beacon had no data. In that case choose ‘Write config’ (which tries to write new data to the beacon device)

After a NFC or beacon has been written successfully, it shows a green checkmark.

Click ‘Save’ to save any changes,

or ‘Back’ to get back to the list without saving.

After adding items such as Beacons, we have a list with 3 beacons

From here you can add, edit or delete more items such as sections or beacons. 

Use the pencil icon to edit, or the minus icon to delete items.

Sections are a type of location that can contain more locations (or sections), they can represent real sections of a building such as floors, or tunnels in a mine.

Sections have an extra ‘>’ button used to drill down to see its child locations.

Notice that clicking ‘Main Floor’ would expand to the list shown above (with Event room, kitchen etc)

A Geofence with these options set:

Behaves like this:

A Geofence with these options set:

Behaves like this:

Geofences are required (by Android) to be a large circular area of at least 50 meters. This is because they are monitored by Android itself in low-power mode without using the GPS. 

To monitor non-circular areas, use child locations to add more circular geofences to your geofence to approximately cover the needed shape.

Composite geofences composed of child locations can be used to monitor a non-circular dangerous large-scale area such as in a mine. 

Life Check Zones, Danger Zones and Normal geofences are supported with this.