How to trigger Emergency Alerts – Panic buttons
This article explains how to trigger an Emergency Alert by pressing a panic button either in the OnGuard app or a dedicated red button on a phone.
On screen Panic Button
To enter Panic mode, open the OnGuard app and tap the Panic (exclamation) icon as shown below, then let the timer expire or tap ‘Send Now’ to immediately launch the Panic Alert.
Cancelling a Panic Alert
To cancel a Panic alert, tap the check mark icon. This will bring up a notification box asking to confirm that you want to cancel the panic alert. Tap ‘Yes’ to confirm.
Dedicated Red Key
Another way to trigger an Emergency Alert is to press a red panic button on a phone. Several Ruggedized smartphones have a dedicated “Red Key” that will trigger an immediate panic alert on the system.